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Use storytelling to engage customers emotionally from "summary" of Psychology of Selling by Brian Tracy

One of the most powerful ways to connect with customers on an emotional level is through the art of storytelling. When you tell a compelling story that resonates with your customers' experiences and values, you can create a strong emotional bond that can drive them to take action. By sharing stories that evoke emotions such as joy, sadness, or nostalgia, you can capture your customers' attention and make your message more memorable. People are more likely to remember stories that elicit an emotional response, and they are also more likely to share those stories with others. When you use storytelling in your sales pitches or marketing materials, you can make your products or services more relatable and humanize your brand. Instead of bombarding customers with facts and figures, you can create a narrative that illustrates the bene...
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    Psychology of Selling

    Brian Tracy

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