Set clear expectations for performance from "summary" of The One Minute Manager by Kenneth H. Blanchard,Spencer Johnson
The first secret is One Minute Goal Setting. The authors advise that managers should make it clear what their people's goals are and what good behavior looks like. They mention that goal setting is simply a matter of agreeing on your goals, and seeing what good behavior looks like in order to reach those goals. Once the goals are set, the authors suggest that managers should praise good performance and redirect poor performance. The second secret is One Minute Praisings. The authors explain that a good manager should always aim to catch people doing something right. They emphasize the importance of praising people as soon as they do something well, and keeping the praise short and specific. According to the authors, praising people right away is crucial b...
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