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Empathy and compassion are key components of a positive culture from "summary" of Change the Culture, Change the Game by Roger Connors,Tom Smith

In a positive culture, empathy and compassion play crucial roles in fostering a sense of understanding and connection among individuals. Empathy enables us to put ourselves in someone else's shoes, to see the world from their perspective, and to truly understand their thoughts and feelings. It allows us to connect with others on a deeper level, to build trust and rapport, and to cultivate strong relationships based on mutual respect and understanding. Compassion, on the other hand, is the ability to show kindness and empathy towards others, especially in times of need or distress. It involves being sensitive to the emotions and struggles of othe...
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    Change the Culture, Change the Game

    Roger Connors

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