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Create a community around your brand from "summary" of The New Relationship Marketing by Mari Smith

To truly leverage the power of social media for your brand, it's essential to focus on creating a community around your business. This means going beyond just promoting products or services and instead building relationships with your audience. By fostering a sense of community, you can create a loyal following of customers who not only support your brand but also become advocates for it. One way to build a community around your brand is by engaging with your audience on a personal level. This involves responding to comments and messages, asking for feedback, and showing genuine interest in your followers. By making your audience feel valued and heard, you can establish a stronger connection with them and encourage them to become more engaged with your brand. Another important aspect of creating a community around your brand is providing valuable and relevant content to your audience. This can include sharing informative articles, how-to guides, and behind-the-scenes looks at your business. By consistently delivering high-quality content that resonates with your audience, you can keep them interested and engaged with your brand. In addition to engaging with your audience and providing valuable content, it's also crucial to foster a sense of belonging within your community. This can be done by creating exclusive groups or forums where your followers can connect with each other and with your brand. By providing a space for your audience to interact and share their experiences, you can strengthen the sense of community around your brand.
  1. Creating a community around your brand is about building relationships, providing value, and fostering a sense of belonging. By focusing on these aspects, you can cultivate a loyal following of customers who will not only support your brand but also help it grow through word-of-mouth marketing. Building a community around your brand takes time and effort, but the benefits of doing so can be immense in terms of brand loyalty, customer engagement, and overall success.
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The New Relationship Marketing

Mari Smith

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