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Leaders must be able to handle conflicts effectively from "summary" of The 5 Levels of Leadership by John C. Maxwell
Handling conflicts effectively is a critical skill that leaders must possess. Conflict is a natural part of any relationship, especially in a leadership role where different personalities and perspectives come together. How a leader navigates and resolves conflicts can make or break the team dynamic. In the face of conflict, a leader must remain calm and composed, demonstrating emotional intelligence and self-control. This ability to stay level-headed in challenging situations sets a leader apart and helps them gain respect and trust from their team members. Moreover, effective conflict resolution involves active listening and empathizing with all parties involved. By truly understanding the root cause of the conflict and the emotions driving it, a leader can address the issue more effectively. This requires p...
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