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Developing emotional intelligence enhances communication from "summary" of A tecnica da comunicação humana by Jose Roberto Whitaker Penteado
Developing emotional intelligence is a crucial aspect that plays a significant role in enhancing communication. When individuals work on understanding and managing their emotions effectively, they can establish better connections with others. By being aware of their own emotions and recognizing the emotions of others, individuals can respond appropriately in various communication situations. This heightened sense of emotional intelligence enables individuals to communicate more effectively, as they can adapt their communication style based on the emotions present in a given interaction. Furthermore, emotional intelligence helps individuals build stronger relationships with others. By being empathetic and understanding towards others' emotions, individuals can establish trust and ...
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