Building trust is a foundation for effective communication from "summary" of Effective Communication Skills by Angelina Zork
Trust is the cornerstone upon which effective communication is built. Without trust, communication can be fraught with misunderstandings, misinterpretations, and barriers that hinder the transmission of messages. When there is a lack of trust between communicators, messages may be met with skepticism, doubt, or resistance, leading to ineffective communication and potential conflict. Building trust is essential for establishing an open, honest, and transparent communication environment. Trust creates a sense of safety and security, allowing individuals to express their thoughts, feelings, and opinions without fear of judgment or reprisal. When there is trust, communicators are more likely to listen attentively, empathize with each other, and collaborate towards mutual understanding and shared goals. Trust is cultivated through ...
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