Avoid criticism and condemnation from "summary" of How to Win Friends and Influence People by Dale Carnegie by Dale Carnegie
Criticism is futile because it puts a person on the defensive and often makes them strive to justify themselves. No one likes to be criticized; it wounds a person's precious pride and hurts their sense of importance. Criticism can breed resentment and make a person feel bitter towards the one criticizing them. Condemnation is even worse than criticism; it is harsher and more severe. Condemnation implies judgment and can lead to feelings of resentment and hostility. When we condemn others, we make them feel inferior and unworthy. This can damage relationships and create lasting animosity. Instead of criticizing or condemning others,...
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