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Learn to handle objections gracefully from "summary" of Decifre e influencie pessoas by Paulo Vieira,Deibson Silva
When engaging in conversations or negotiations, it is inevitable that objections will arise. These objections can come in various forms, such as doubts, skepticism, or resistance to a particular idea or proposal. If you want to be successful in influencing others, it is essential to learn how to handle objections gracefully. Handling objections gracefully involves acknowledging the other person's perspective and empathizing with their concerns. Instead of dismissing objections or becoming defensive, take the time to listen actively and understand where the objections are coming from. This demonstrates respect for the other person's point of view and can help build rapport and trust in the conversation. Once you have listened to the objections, respond calmly and confidently. Avoid reacting emotionally or defensively, as this can escalate the situation and lead to further resistance. Instead, stay composed and address the objections with logical arguments, evidence, or examples that support your position. By responding in a composed and confident manner, you can demonstrate your credibility and expertise on the topic at hand. It is also important to be open to feedback and willing to adapt your approach based on the objections raised. Instead of seeing objections as obstacles, view them as opportunities to refine your ideas or proposals. By being receptive to feedback and willing to make adjustments, you can show flexibility and a willingness to collaborate with others towards a mutually beneficial outcome.- Learning to handle objections gracefully is a crucial skill for anyone looking to influence others effectively. By acknowledging objections, listening actively, responding calmly and confidently, and being open to feedback, you can navigate conversations and negotiations with finesse and achieve successful outcomes.
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