Practice selfawareness and emotional regulation from "summary" of Conversational Intelligence by Judith E. Glaser
To enhance your conversational intelligence, it is crucial to focus on self-awareness and emotional regulation. Self-awareness involves being conscious of your thoughts, emotions, and behaviors in different situations. It requires reflecting on your own reactions and understanding how they impact your interactions with others. By developing self-awareness, you can identify your triggers, biases, and patterns that may influence your conversations. Emotional regulation is another key aspect of building conversational intelligence. It involves managing your emotions effectively, especially in challenging or high-stress situations. By regulating your emotions, you can prevent them from negatively impacting your conversations and relationships. This includes understanding the root causes of your emotions, learning how to express them constructively, and practicing techniques to stay...
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