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Master the skill of paraphrasing to clarify understanding from "summary" of Crucial Conversations by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Paraphrasing is a valuable skill that can greatly enhance our ability to communicate effectively in crucial conversations. It involves putting what someone has said into our own words, ensuring that we have truly understood their message. By paraphrasing, we demonstrate to the other person that we are actively listening and that we care about understanding their perspective. When we paraphrase, we are essentially checking our understanding with the other person, giving them the opportunity to clarify any misconceptions or provide additional information. This process helps to avoid misunderstandings and ensures that both parties are on the same page. It also shows respect for the other person's thoughts and feelings, as we are taking the time to fully grasp what...
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