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Empathy is key to building strong relationships from "summary" of The Brain and Emotional Intelligence by Daniel Goleman

Empathy, the ability to understand and share the feelings of another, plays a crucial role in the development of strong relationships. When we are able to empathize with others, we are better equipped to connect with them on a deeper level, fostering a sense of understanding and trust. This emotional connection is essential for building lasting and meaningful relationships. Empathy allows us to see things from the perspective of another person, enabling us to gain insight into their thoughts and feelings. By putting ourselves in someone else's shoes, we can better understand their experiences and reactions, which in turn helps us to respond to them in a more compassionate and supportive manner. This ability to empathize is what enables us to build rapport and establish a sens...
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    The Brain and Emotional Intelligence

    Daniel Goleman

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