Build trust with customers from "summary" of Behind the Cloud by Marc Benioff,Carlye Adler
Building trust with customers is the cornerstone of any successful business. It is essential to establish a strong relationship based on honesty, transparency, and reliability. By consistently delivering on promises and exceeding expectations, businesses can earn the trust and loyalty of their customers. Trust is not something that can be bought or forced; it must be earned through consistent actions and behaviors. Customers want to feel confident in the companies they choose to do business with. They want to know that the products or services they are investing in are of high quality and that the company stands behind them. By building trust with customers, businesses can create a loyal customer base that will continue to support them in the long run. One way to build trust with customers is to be transparent and open in all communications. This means being honest ab...
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