Focus on longterm relationships rather than short-term gains from "summary" of Delivering Happiness by Tony Hsieh
In the world of business, it can be easy to get caught up in the pursuit of short-term gains. Many companies focus solely on immediate profits, often at the expense of long-term relationships. However, this approach is shortsighted and unsustainable in the long run. In "Delivering Happiness," the importance of prioritizing long-term relationships over short-term gains is emphasized. Building strong relationships with customers, employees, and partners is essential for creating a sustainable and successful business. By investing in these relationships, companies can foster loyalty, trust, and goodwill that will pay dividends ...
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