Understand your customer's needs and desires from "summary" of 7 Steps to Successful Selling by Traci Bild,Todd Shafer
To be successful in sales, it is essential to truly understand your customer's needs and desires. This goes beyond just knowing what they want to buy; it means understanding why they want to buy it. By taking the time to listen carefully to your customer and asking the right questions, you can gain valuable insights into what drives their purchasing decisions. When you truly understand your customer's needs and desires, you are better equipped to offer them solutions that meet those needs. This not only helps you make more sales, but it also builds trust and loyalty with your customers. By showing that you understand and care about their needs, you are more likely to earn their repeat business in the future...
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