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Communicate assertively to set expectations with others from "summary" of The Now Habit at Work by Neil Fiore, PhD

To set clear expectations and boundaries with others, it is important to communicate assertively. Assertive communication involves expressing your needs, preferences, and limitations in a direct and respectful manner. By clearly stating what you are willing and able to do, as well as what you are not willing or able to do, you can avoid misunderstandings and prevent others from overloading you with work or responsibilities. When communicating assertively, it is important to use "I" statements instead of "you" statements. For example, instead of saying, "You always give me too much work to do," you can say, "I am only able to take on a certain amount of work at a time." This helps to avoid blaming or accusing the other person and instead focuses on expressing your own needs and limitations. It is also helpful to be specific when setting expectations with others. Instead of ma...
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    The Now Habit at Work

    Neil Fiore, PhD

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