Design should accommodate user diversity from "summary" of The Design of Everyday Things by Donald A. Norman
Design is a crucial aspect of creating products that people can use with ease and efficiency. One of the key principles that designers must keep in mind is the fact that users come from diverse backgrounds, with varying abilities, preferences, and needs. This means that a well-designed product should be able to accommodate this diversity and provide a good user experience for everyone. Simplicity plays a significant role in ensuring that a design is accessible to a wide range of users. By keeping things simple and intuitive, designers can make sure that even those with limited experience or expertise can easily navigate and use the product. This simplicity should extend to all aspects of the design, from the physical layout to the user interface. Clarity and coherence are also essential components of a design that accommodates user diversity. Users should be able to understand how to use the product without having to struggle or second-guess themselves. Instructions, labels, and feedback should be clear and concise, helping users feel confident in their interactions with the product. Logical sequencing is another important factor in designing for user diversity. The flow ...
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