Use "I" statements to express your feelings without blaming others from "summary" of Summary of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler by QuickRead,Alyssa Burnette
To effectively communicate your feelings without blaming others, it is important to use "I" statements. This means taking ownership of your emotions and expressing them in a way that does not place blame on someone else. By using "I" statements, you are able to clearly communicate how you are feeling without causing defensiveness or conflict in the conversation. For example, instead of saying, "You always make me feel frustrated when you don't listen to me," you could say, "I feel frustrated when I don't feel heard in our conversations." By using "I" statements, you are able to express your feelings in a way that is less likely to be interpreted as an attack. In crucial conversations, it is important to communicate openly and honestly, but ...
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