Leverage questions to build rapport and establish trust from "summary" of Secrets of Question-Based Selling by Thomas Freese
The art of leveraging questions to build rapport and establish trust is a critical skill in the world of sales. By asking thoughtful and insightful questions, sales professionals can create a connection with their clients and demonstrate their genuine interest in understanding their needs and challenges. When you ask the right questions, you show your clients that you are truly interested in helping them find the best solution for their unique situation. This not only helps you build rapport but also establishes trust, as clients are more likely to trust someone who takes the time to listen and understand their needs. By asking open-ended questions that encourage clients to sha...
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