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Active listening is key to understanding the other person's perspective from "summary" of Pnl + Persuasao by Juan Carlos Naranjo Alcega, Ph.D,Dr Juan Carlos Naranjo Alcega Ph D,Ana Sofia Merlini de Castro Ferrao
To truly understand someone else's point of view, active listening is crucial. This means not just hearing the words that are being said, but truly engaging with the speaker and trying to comprehend their perspective. Active listening involves not only listening with your ears but also with your eyes and your heart. It requires being fully present in the moment, without distractions or preconceived notions clouding your judgment. When you actively listen to someone, you are showing them that you value their thoughts and feelings. This can help to build trust and rapport, creating a more open and honest dialogue between you and the other person. By actively listening, you are also able to pick up on subtle cues such as body language, tone of voice, and facial expressions, which can provide valuable insights into the speaker's emotions and intentions. Active listening is not just about being a passive recipient of information. It involves asking clarifying questions, paraphrasing what the other person has said, and reflecting back on their words to ensure that you have understood them correctly. By actively engaging in the conversation in this way, you demonstrate a genuine interest in the other person's perspective and create a space for mutual understanding and respect to flourish.- Active listening is about putting yourself in the other person's shoes and seeing the world through their eyes. It requires empathy, patience, and a willingness to set aside your own biases and judgments. By approaching conversations with an open mind and a curious attitude, you can gain deeper insights into the thoughts and feelings of others, leading to more meaningful and authentic connections.
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