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Understanding the concept of anchoring and adjusting from "summary" of Manual de persuasão do FBI by Marvin Karlins ,Jack Shafer

Anchoring and adjusting is a cognitive bias that influences the way people make decisions. It occurs when individuals rely too heavily on the first piece of information they receive (the "anchor") when making decisions, and then adjust their subsequent judgments based on that initial information. This bias can have a significant impact on negotiations, as it can lead individuals to make decisions based on arbitrary or irrelevant information. In negotiations, skilled persuaders can use anchoring and adjusting to their advantage by strategically presenting information that will serve as a strong anchor. By setting a high anchor, for example, persuaders can influence the other party to make concessions that are more favorable to them. This manipulation of the anchoring effect can help negotiators achieve their desired outcomes and secure better deals. To effectively use anchoring and adjusting in persuasion, it is crucial to understand the psychology behind this cognitive bias. People tend to rely on anchors as a reference point for decision-making, even if those anchors are not logically connected to the issue at hand. By recognizing this tendency, persuaders can strategically present anchors that will guide the other party's judgments in the desired direction. In negotiations, anchoring and adjusting can be a powerful tool for influencing outcomes. By setting a strong anchor and guiding the other party's adjustments, persuaders can steer the negotiation in their favor and achieve their objectives. However, it is important to use this technique ethically and responsibly, as manipulation tactics can backfire and damage relationships in the long run.
  1. Persuaders can enhance their negotiation skills and achieve better results in their interactions. Understanding the psychology behind this cognitive bias and leveraging it strategically can give negotiators a competitive edge and help them secure favorable deals. Ultimately, anchoring and adjusting is a valuable tool in the art of persuasion, allowing individuals to shape outcomes and influence decisions in their favor.
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Manual de persuasão do FBI

Marvin Karlins

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