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Communication is key in resolving conflicts from "summary" of It Starts with Us by Colleen Hoover

When it comes to solving conflicts, there’s really only one thing that can make a difference. And that one thing is communication. Without it, conflicts fester and grow until they consume everything in their path. It’s like a fire that needs oxygen to survive. Take away the oxygen, and the fire dies out. That’s what communication does in a conflict. It starves it of the fuel it needs to keep burning. But communication is more than just talking. It’s about listening, too. Because without listening, talking is just noise. It’s like trying to have a conversation with someone who’s wearing earplugs. They can’t hear you, so what’s the point? That’s why listening is just as important as talking when it comes to resolving conflicts. It’s about understanding the other person’s point of view, even if you don’t agree with it. And that’s where empathy comes in. Empathy is the ability to put yourself in someone else’s shoes and see things from their perspective. It’s about recognizing that their feelings are just as valid ...
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    It Starts with Us

    Colleen Hoover

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