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Tackle online conflicts with diplomacy and tact from "summary" of How to Win Friends and Influence People in the Digital Age by Brent Cole,Dale Carnegie,Dale Carnegie & Associates
When facing conflicts online, it is essential to approach the situation with diplomacy and tact. This means being mindful of your words and actions, as they can have a lasting impact on the relationship. By communicating respectfully and thoughtfully, you can work towards resolving conflicts in a constructive manner. One key aspect of diplomacy is to listen actively to the other person's perspective. This involves showing empathy and understanding towards their point of view, even if you may not agree with it. By acknowledging their feelings and concerns, you can create a more positive and open dialogue. In addition to listening, it is important to choose your words carefully when responding to online conflicts. Using inflammatory language or resorting to personal attacks will only escalate the situation further. Instead, try to expres...
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