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Being patient and understanding can help you navigate challenging conversations from "summary" of How to Influence Anyone Effectively: The Art of Persuasion by Susan Parker
When engaging in challenging conversations, it is essential to approach them with patience and understanding. These two traits can make a significant difference in how the conversation unfolds and ultimately help you navigate through the difficulty. By being patient, you are allowing the other person to express themselves fully without feeling rushed or interrupted. This can build trust and rapport, creating a more conducive environment for open communication. Moreover, demonstrating understanding towards the other person's perspective can help de-escalate tensions and foster a sense of empathy. By actively listening and acknowledging their feelings, you show that you value their input and are willing to see things from their point of view. This can help in building ...
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