Pay attention to nonverbal cues during communication from "summary" of O Poder Da Comunicação Eficiente by Editora Prosperar
When engaging in communication, it is crucial to pay attention not only to the words being spoken but also to the nonverbal cues being expressed. Nonverbal cues can include facial expressions, body language, gestures, tone of voice, and eye contact. These cues provide valuable information about a person's thoughts, feelings, and intentions, which can significantly impact the effectiveness of the communication process.
For example, a person may say that they are feeling fine, but their furrowed brow and tense body language may indicate otherwise. By being attuned to these nonverbal cues, you can better understand the true message being conveyed and respond appropriately.
Additionally, nonverba...
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