Audio available in app
Separate people from the problem from "summary" of Getting to Yes by Roger Fisher,William Ury
When dealing with conflicts, it is crucial to always remember that people are involved. Emotions, perceptions, and relationships play a significant role in any negotiation or dispute. Therefore, it is essential to separate the individuals from the problem itself. This means focusing on the issues at hand and not letting personal feelings or biases cloud the judgment. By separating people from the problem, negotiators can better understand the interests and concerns of all parties involved. It allows them to address the root causes of the conflict without getting caught up in personal attacks or defensive behaviors. This approach fosters a more constructive and collaborative environment for reaching a resolution that satisfies everyone's needs. When people feel persona...Similar Posts
Use BATNA to strengthen your position
When you negotiate, it is important to have a strong alternative to any agreement you may reach. This is known as your Best Alt...
Saiba delegar tarefas de forma assertiva
Delegar tarefas é uma habilidade essencial para qualquer líder ou gestor. No entanto, delegar de forma assertiva vai além de si...
The goal is to reach mutual agreement
The key to successful negotiation lies in the ability to reach a mutual agreement that satisfies the interests of all parties i...
Feedback is necessary for growth
Feedback is like a mirror that reflects our actions and behaviors. It provides us with valuable insights into how others percei...
Interdependence realization
Interdependence realization is a fundamental concept that lies at the heart of globalization. It refers to the recognition that...
Estabeleça metas claras e alcançáveis em sua vida
Setting clear and achievable goals in your life is essential for your personal growth and success. When you have a clear goal i...
Look for creative solutions
When you encounter an impasse during a negotiation, it is important to avoid getting stuck on positions and instead focus on in...
Seek to create value in the negotiation
The key idea here is that a negotiation is not simply about dividing up a fixed pie. In fact, the best negotiators understand t...
Use calibrated questions to uncover the other party's priorities
Calibrating your questions is a crucial skill in any negotiation. It involves asking the right questions in the right way to gu...
Nonverbal communication conveys important messages
Nonverbal communication plays a significant role in conveying messages during human interactions. It is a form of communication...