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Active listening involves fully engaging with the speaker from "summary" of Comunicação e habilidades interpessoais by Robert Larson
Active listening is a fundamental skill that requires more than just hearing words; it involves a deep level of engagement with the speaker. When we actively listen, we are fully present in the conversation, paying attention not only to the words being spoken but also to the speaker's tone, body language, and emotions. This level of engagement allows us to truly understand what the speaker is trying to communicate, beyond just the surface level of words. One important aspect of active listening is showing empathy towards the speaker. By fully engaging with the speaker, we are able to put ourselves in their shoes and understand their perspective. This empathy helps to create a connection between the speaker and the listener, fostering better communication and building trust in the relatio...
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