Conflict resolution from "summary" of Drama Free by Nedra Glover Tawwab
Conflict resolution involves addressing disagreements and finding common ground with others. It requires effective communication, active listening, and a willingness to understand different perspectives. When conflicts arise, it's important to approach them with a calm and open mindset, avoiding defensiveness or aggression. By actively listening to the other person's point of view and expressing your own thoughts and feelings clearly, you can work towards a resolution that satisfies both parties involved. One key aspect of conflict resolution is the ability to set boundaries and assert your needs while also respecting the needs of others. This involves being assertive without being aggressive, and finding a ...
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