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Avoid escalating conflicts from "summary" of Getting to Yes by Roger Fisher,William Ury,Bruce Patton
When faced with a conflict, it is crucial to avoid allowing it to escalate. Escalating conflicts tend to lead to a negative cycle of action and reaction that can quickly spiral out of control. It is important to recognize the signs of escalation early on and take steps to prevent it from happening. By doing so, you can work towards finding a mutually acceptable solution without damaging relationships or causing unnecessary harm. One common trap that people fall into when conflicts arise is the tendency to focus on positions rather than interests. This can quickly lead to a battle of wills, with each party becoming more entrenched in their stance. Instead of getting caught up in a power struggle, it is important to dig deeper and uncover the underlying interests driving each party's position. By understanding what is truly important to both sides, you can often find creativ...
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