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Use "I" statements to express your thoughts and feelings from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen
When we are in the midst of a difficult conversation, it can be all too easy to fall into the trap of blaming or accusing the other person. We may use phrases like "You always..." or "You never...", which can put the other person on the defensive and escalate the conflict. By using "I" statements to express our thoughts and feelings, we take ownership of our own perspective and emotions. Instead of saying "You make me feel..." we can say "I feel..." This subtle shift in language can make a big difference in how the other person receives our message. It can help to foster a more open and honest dialogue, where both parties feel heard and understood. When we use "I" ...
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