Avoid destructive conversational patterns from "summary" of Conversational Intelligence by Judith E. Glaser
When engaging in conversations, it is crucial to be mindful of the patterns that may lead to destructive outcomes. These patterns can manifest in various forms, such as defensiveness, blame, judgment, or power struggles. When we fall into these patterns, our conversations can quickly derail, leading to misunderstandings, conflict, and even damaged relationships. One common destructive conversational pattern is the tendency to resort to blame when faced with challenges or conflicts. Blaming others not only deflects responsibility but also creates a divisive atmosphere where trust and collaboration are compromised. Instead of pointing fingers, it is important to focus on understanding the root causes of the issue and working together towards finding solutions. Another destructive pattern is the use of judgmental language, which can make others feel attacked or devalued. When we judge others, we shut down the possibility of open communication and mutual respect. It is essential to practice empathy and seek to understand different perspectives without jumping to conclusions or making assumptions. Defensive behavior is yet another destructive pa...
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