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Effective communication involves active listening and empathy from "summary" of Nonviolent Communication: A Language of Life by Marshall B. Rosenberg,Deepak Chopra
Active listening and empathy are essential components of effective communication. Active listening requires us to be fully present and engaged when someone is speaking to us. This means giving our full attention to the speaker, making eye contact, nodding in understanding, and providing verbal cues to show that we are listening. By actively listening, we demonstrate respect for the other person and create a safe space for them to express themselves. Empathy is the ability to understand and share the feelings of another person. It involves putting ourselves in the other person's shoes and seeing the world from their perspective. When we practice empathy, we are able to connect with others on a deeper level and cultivate genuine compassion for their experiences and emotions. This allows us to communicate with sensitivity and understanding, fostering trust and mutual respect in our interactions. Active listening and ...
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