Foster a culture of accountability within teams from "summary" of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
To cultivate a culture of accountability within teams, it is essential to establish clear expectations and agreements. These agreements should outline what each team member is responsible for and what outcomes are expected. By clearly defining these parameters, individuals are more likely to take ownership of their actions and deliver on their commitments. In addition to setting expectations, it is crucial to hold team members accountable for their behavior and performance. This involves providing timely feedback when expectations are not met and addressing any issues that arise in a constructive manner. By addressing problems early on and providing support where needed, teams can prevent sm...
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