Acknowledge and validate others' perspectives from "summary" of Conversational Intelligence by Judith E. Glaser
Acknowledging and validating others' perspectives is a crucial component of effective communication. It involves actively listening to what others have to say without judgment or interruption. When we acknowledge and validate someone's perspective, we are showing them that we value their thoughts and feelings, even if we don't necessarily agree with them. This helps to build trust and rapport in the conversation, creating a safe space for open and honest communication. By acknowledging and validating others' perspectives, we are able to foster a sense of empathy and understanding. This allows us to see things from different points of view and gain new insights into a situation. It also helps to strengthen our relationships with others, as they...
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