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Empower employees to make decisions from "summary" of Brave New Work by Aaron Dignan

In order to truly leverage the collective intelligence of an organization, leaders must learn to trust their employees to make decisions. This means giving up some control and allowing individuals at all levels of the organization to take ownership of their work. By doing so, leaders not only empower their employees, but also create a more agile and responsive organization. When employees are given the freedom to make decisions, they are more likely to feel engaged and motivated in their work. They are able to see the impact of their choices and take pride in the outcomes. This sense of ownership can lead to greater job satisfaction and a stronger commitment to the organization's goals. Empowering employees to make decisions also leads to faster decision-making and increased innovation. When decisions are pushed down to the frontline, organizations are able to respond more quickly to changing market conditions and customer needs. Employees on the front lines often have a better understanding of the day-to-day realities of the business and can come up with creative solutions to problems. Of course, empowering employees to make decisions requires a certain level of trust and transparency from leaders. It means being willing to give up some control and accept that not every decision will be perfect. However, the benefits of empowering employees far outweigh the risks. When employees feel trusted and valued, they are more likely to take initiative and go above and beyond in their work.
  1. Empowering employees to make decisions is not just about giving up control, but about creating a culture of trust, transparency, and collaboration. It is about recognizing that the best ideas can come from anywhere in the organization and that by giving employees the freedom to make decisions, leaders can unlock the full potential of their teams.
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Brave New Work

Aaron Dignan

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