Practice empathy in communication from "summary" of Am I Making Myself Clear? by Terry Felber
When we practice empathy in communication, we are essentially putting ourselves in the shoes of the other person. It's about understanding their perspective, feelings, and emotions, and responding in a way that shows we truly care and are listening. Empathy is not just about saying the right words, but about truly connecting with the other person on a deeper level. It's about acknowledging their feelings, validating their experiences, and showing that we are there to support them. Empathy in communication requires us to be present in the moment and fully engaged with the other person. It means setting aside our own thoughts, opinions, and biases, and focusing solely on the other person and what they are trying to communicate. This kind of active listening is essential in building trust and rapport with others, as it shows that we value and respect ...
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