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Difficult conversations are unavoidable from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen
Difficult conversations are an inevitable part of human interaction. Whether we like it or not, we will find ourselves facing situations where we need to address sensitive or challenging issues with others. These conversations can arise in various settings, such as at work, in personal relationships, or even with strangers. They can involve a range of topics, from performance evaluations to disagreements over values or beliefs. Avoiding difficult conversations may seem like an attractive option, as they can be uncomfortable and emotionally taxing. However, ignoring these conversations can lead to unresolved issues and strained relationships. By choosing to avoid these conversations, we are effectively choosing to avoid the opportunity for growth and understa...
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