Summary of Am I Making Myself Clear?

Am I Making Myself Clear? by Harvard professor and renowned communication expert, Dr. Harold L. Rubin, is a comprehensive guide to improving communication in the workplace. The book focuses on developing clarity and persuasive writing and speaking skills, while also offering practical advice on how to deal with difficult conversations, build trust through effective listening, and how to use storytelling to make messages more memorable. Rubin draws on research and observations from his own experiences to provide insights into the communication process and how it affects the workplace. He emphasizes the importance of empathy and understanding when communicating with others, as well as the need for tact and respect. The book also includes case studies and stories to illustrate the key communication principles.