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Building rapport is essential for effective communication from "summary" of 21 Days of Effective Communication by Ian Tuhovsky

To effectively communicate with someone, you must first establish a connection with them. This connection is known as rapport. Building rapport involves creating a sense of trust and understanding between yourself and the other person. Without this foundation, your message may not be received in the way you intended. Rapport is essential because it allows both parties to feel more comfortable and open during the conversation. When people feel at ease, they are more likely to listen attentively and respond positively to what you have to say. Without rapport, the communication process can feel forced and artificial, leading to misunderstandings and conflicts. One way to build rapport is through active listening. By truly paying attentio...
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    21 Days of Effective Communication

    Ian Tuhovsky

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