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Build rapport through matching and pacing from "summary" of Words that Change Minds by Shelle Rose Charvet

When you want to establish a strong connection with someone, it's important to pay attention to their communication style. One way to do this is by matching and pacing their behavior. This means observing how the other person talks, their body language, and the pace at which they speak, and then adjusting your own behavior to be more in line with theirs. By mirroring the other person's behavior, you can build rapport and create a sense of trust and understanding. For example, if the person you are speaking with is speaking quickly and using a lot of hand gestures, you may want to try to match their speed and energy level. This can help them feel more comfortable an...
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    Words that Change Minds

    Shelle Rose Charvet

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