Trust is the key ingredient in successful relationships and collaborations from "summary" of The Speed of Trust by Stephen M. R. Covey
Trust is the bedrock of successful relationships and collaborations. It is the fundamental currency that underpins all interactions and transactions, both personal and professional. Without trust, relationships are fragile, ineffective, and unproductive. Trust is the confidence that arises from the character and competence of a person or organization. It is the belief that the other party will act with integrity, honesty, and fairness, and that they have the skills, knowledge, and experience to deliver on their promises and commitments. Trust is not a vague or abstract concept; it is a tangible and measurable asset that has a direct impact on the speed and cost of doing business. When trust is high in a relationship or organization, communication is clear, decisions are made quickly, and work gets done efficiently. Conversely, when trust is low, communication breaks down, decisions are delayed, and work becomes slow and cumbersome. Trust enables people to collaborate effectively, resolve conflicts constructively, and achieve shared goals and outcomes. Trust is built on a foundation of credibility, which consists of two key components: character and competence. Character includes integrity, intent, and motives, while competence includes ca...
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