Listen attentively to your clients' needs and concerns from "summary" of The Referral Af a Lifetime by Timothy L. Templeton,Lynda Rutledge
When you are engaging with your clients, it is crucial to pay close attention to what they are saying, both verbally and non-verbally. This means listening not just with your ears, but with your eyes and your heart as well. By doing so, you demonstrate that you care about their needs and concerns, and that you are genuinely interested in helping them find solutions. Listening attentively involves more than simply waiting for your turn to speak. It requires active engagement and a willingness to understand where your clients are coming from. This means asking probing questions, seeking clarification when needed, and truly empathizin...
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