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Acknowledge the speaker's feelings and experiences as valid from "summary" of O Poder Da Escuta Ativa by Editora Prosperar
When we practice active listening, it is crucial that we truly understand and appreciate the speaker's feelings and experiences. This means acknowledging their emotions and viewpoints as legitimate, even if we may not necessarily agree with them. By doing so, we demonstrate empathy and respect towards the speaker, creating a safe and open environment for effective communication. Acknowledging the speaker's feelings and experiences as valid does not mean that we have to endorse or approve of what they are saying. It simply involves recognizing their right to their own emo...
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