Active listening is essential in effective communication from "summary" of The Power of People Skills by Trevor Throness
Active listening is a crucial skill in effective communication. It involves fully concentrating, understanding, responding, and remembering what the other person is saying. This may seem simple, but in reality, it requires effort and practice. When we actively listen to someone, we are not just waiting for our turn to speak. We are genuinely interested in their thoughts and feelings, and we show this through our body language, eye contact, and verbal responses. This kind of attention makes the speaker feel valued and understood, which is essential for building trust and rapport. Active listening also helps us avoid misunderstandings and conflicts. By focusing on the speaker's words and emotions, we can pick up on subtle cues and nuances ...
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