Redirect negative emotions towards constructive dialogue from "summary" of Verbal Judo by George J. Thompson,PhD
When faced with negative emotions, it is crucial to remember that these feelings can either fuel conflict or be channeled into a productive dialogue. This shift in mindset is not about suppressing emotions, but rather redirecting them towards a constructive outcome. By acknowledging and understanding one's own emotions, it becomes possible to engage in meaningful conversations without getting caught up in a cycle of hostility. Instead of reacting impulsively to negative emotions, it is important to take a step back and assess the situation objectively. This allows space for rational thinking and prevents emotions from clouding judgment. By reframing the situation as an opportunity for dialogue rather than a confrontation, it...
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