Active listening fosters trust and encourages open dialogue from "summary" of The Only Negotiation Book You'll Ever Need by Angelique Pinet,Peter Sander
The essence of effective communication lies in the ability to truly hear and understand others. Engaging in active listening transforms mere conversation into a meaningful exchange, where each participant feels valued and heard. This approach goes beyond passive hearing; it requires full attention, empathy, and responding thoughtfully to the speaker's message. When individuals feel that their thoughts and feelings are genuinely acknowledged, a foundation of trust begins to form. This trust is crucial in any negotiation or dialogue, as it allows participants to express their concerns without the fear of judgment or misunderstanding. By creating an environment where peo...
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