Set clear expectations for performance from "summary" of The One Minute Manager by Kenneth H. Blanchard,Spencer Johnson
The first secret is One Minute Goal Setting. The authors advise that managers should make it clear what their people's goals are and what good behavior looks like. They mention that goal setting is simply a matter of agreeing on your goals, and seeing what good behavior looks like in order to reach those goals. Once the goals are set, the authors suggest that managers should praise good performance and redirect poor performance. The second secret is One Minute Praisings. The authors explain that a good manager should always aim to catch people doing something right. They emphasize the importance of praising people as soon as they do something well, and keeping the praise short and specific. According to the authors, praising people right away is crucial because it reinforces good behavior. They also mention that praising people is important to help them understand what they are doing right and to encourage them to continue doing it. The third secret is One Minute Reprimands. The authors explain that a good manager should not wait for a long time to reprimand someone who does something wrong. They suggest that a reprimand should be immediate and specific. The authors emphasize that reprimanding should focus on the behavior, not the person. They mention that a reprimand should be followed by an affirmation to let the person know that they are better than the mistake they made. According to the authors, reprimanding people right away is important to address the behavior and prevent it from happening again.- The concept of setting clear expectations for performance is essential for effective management. By clearly defining goals, praising good performance, and reprimanding poor performance immediately, managers can help their people succeed and improve their overall performance. Setting clear expectations helps create a positive work environment where everyone knows what is expected of them and how they can achieve success.
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