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Focus on gathering facts rather than opinions during conversations from "summary" of The Mom Test by Rob Fitzpatrick

When engaging in conversations about a business idea or product, it's crucial to steer discussions away from subjective opinions and preferences. People often share what they think sounds good or what they believe should happen, which can create a false sense of validation. Instead, aim to uncover the underlying truths of their experiences and behaviors. Questions should be structured to elicit specific instances and factual details. For example, instead of asking, "Do you think this feature is useful?" it's more effective to inquire, "Can you tell me about the last time you faced this problem?" This shift encourages the speaker to recount tangible experiences rather than speculate on their feelin...
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    The Mom Test

    Rob Fitzpatrick

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