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Emotional intelligence is essential for effective leadership from "summary" of The Empathy Edge by Maria Ross

Effective leadership relies heavily on emotional intelligence, which is the ability to recognize and understand one's own emotions, as well as those of others. This skill is crucial for building strong relationships, fostering trust, and creating a positive work environment. Leaders who possess high emotional intelligence are better equipped to communicate effectively, resolve conflicts, and inspire their teams to achieve their goals. Emotional intelligence enables leaders to connect with their team members on a deeper level, leading to increased engagement and motivation. By showing empathy and understanding towards their employees, leaders can create a supportive and inclusive workplace culture where individuals feel valued and appreciated. This, in turn, can boost morale and productivity...
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    The Empathy Edge

    Maria Ross

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