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Building emotional intelligence can lead to a more positive work environment from "summary" of Inteligencia emocional en el trabajo by Daniel Goleman,Cary Cherniss
Developing emotional intelligence in the workplace is crucial for fostering a positive environment that promotes collaboration, communication, and overall well-being among employees. By increasing self-awareness, individuals can better understand their own emotions and how they impact their interactions with others. This self-awareness allows employees to regulate their emotions effectively, leading to more constructive responses in challenging situations. Furthermore, building emotional intelligence enhances empathy towards colleagues, enabling individuals to better understand and respond to the feelings and perspectives of others. This empathy creates a sense of connection and trust within teams, ultimately improving communication and teamwork. When employees feel understood and supported by their peers, they are more likely to engage in open and honest communication, leading to stronger relationships and a mo...
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